Reference

Your Rights and Our Rules at 54jili

These legal terms apply to your account on 54jili and govern how we handle your data, process your transactions via GCash, Maya, and InstaPay, and protect your account access. Access is available where local law permits and to eligible persons only.

Privacy PolicyAccount TermsData Retention RulesCookie PolicyEligibility Conditions
54jili Your Rights and Our Rules at 54jili
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Personal Data

Security is applied at every layer of your account — from login to payout. We use SSL encryption across all pages of 54jili so your session data stays protected whether you are on mobile data or a home connection. Account access requires OTP verification tied to your registered mobile number, which means even if your password is compromised, a second step blocks unauthorised entry. We do not store your GCash PIN, Maya PIN or InstaPay credentials — those stay inside your e-wallet app and are never passed to our servers.

SSL Encryption

Every page on 54jili runs over SSL. Your account data, payment references and session activity are encrypted in transit at all times.

OTP Account Access

Logging in triggers a one-time password sent to your registered mobile number. This step applies each time you access your account from a new device or location.

Cookie Transparency

We use session cookies to keep your account active and analytics cookies to understand site performance. You can manage non-essential cookies through your browser settings at any time.

Data Retention Policy

Transaction records, including your GCash and Maya deposit history, are kept only for the period required by applicable Philippine regulations and deleted once that period ends.

POLICY CONTACT

How to Reach Us on Legal or Policy Matters

Questions about how we handle your data, a request to correct account information, or a concern about these terms — all of these go through the same support channels. Our team handles legal and policy queries separately from general game or payment support, so flag your message as a privacy or policy concern when you write in.

Team online

Live Chat

Open the chat widget on 54jili, select the Policy or Privacy topic, and a support agent will respond. Available during published operating hours.

Email Support

Send your data request, account correction or policy question to our support email. Include your registered mobile number so we can locate your account record.

Account Help Page

Log into your 54jili account, go to Settings, and use the Contact Us form under the Privacy section to submit a formal data or policy request.

Common Questions About Your Legal Rights on 54jili

Below are the questions we receive most often about account rights, data handling and how to act on a privacy concern. If your question is not covered here, use the live chat or Settings contact form.

We collect your registered mobile number, e-wallet identifier (GCash or Maya), and session activity logs. We collect only what is necessary to operate and secure your account.

Yes. Log into your account, go to Settings, and submit a data-access request through the Privacy section. We will respond within the timeframe set by applicable Philippine data-privacy regulations.

Contact us via live chat or the Settings form, flag it as an account correction, and include your registered mobile number. We verify your identity before making any changes to your record.

We do not sell your personal data. We share account details only where required by law or where necessary to process your GCash, Maya or InstaPay transaction through the relevant payment rail.

Transaction records are retained for the period required by applicable regulations. Once that period ends, records are deleted from our systems. You can view your own history in the Transactions tab while your account is active.

Access to 54jili is available where local law permits and to eligible persons only. These legal terms apply to all account holders in the Philippines whose access is lawful under local legislation.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.